Shipping Policy

Delivery Information

Delivery arrangements vary by product and are confirmed before you order.

What we tell you before purchase

• Delivery areas and any postcode restrictions.
• Delivery charges, where applicable.
• The current estimated lead time and how delivery is arranged.
• Vehicle access, unloading and handling requirements.
• What to do if goods arrive damaged or delivery cannot be completed.

Plan your site access

Tanks and packaged systems can require specialist handling. Do not assume a tail-lift, crane, installation or placement service is included. The delivery method and responsibilities are confirmed for the product you select.

Speak to us first

For large or heavy items, call 02045244809 before ordering so we can confirm access and unloading for your site.